I received everything yesterday! From the start, the estimator was great, explained how the pricing for the long move works. We had a pretty tricky move, but the project manager made me feel safe. The crew it self was ok in SF. The NC group was superb! Move is a tricky thing, and I cannot day enough good things about this company - cherry on top - the final bill was UNDER what they estimated! When does that ever happen??? Arrived on time, no damages and super friendly!