In mid-August of 2015, my wife, Shawn, and I moved our Elk Grove, CA household to Brunswick, GA. To facilitate the move, we contracted Metropolitan Van and Storage (Metro Van) in Sacramento. After reviewing many RFQ's to move our household, we were most impressed by the professionalism of the Sacramento Metro Van representative, Paula Flores. Paula was very thorough in her presentations, working hand in hand with us on the moving timelines, and always being accessible and responsive to our multitude of questions. By far, Shawn and I agree that we would not have been prepared to move without Paula coaching us all the way through to the pre-pack process. We hold Paula's excellent attention to customer service and retaining us as very satisfied customers, in the highest regard. Please accept our commendation for Paula as a defining representation of Metro Van's high degree of professionalism. Joe Pierce was the assigned Metro Van driver that would pack, load, transport, and unload our comprehensive household items. My beloved wife, Shawn, has many antique furnishings that she treasured and wanted extra care to be applied during the packing and transport of the household. Joe was the epitome of Metro Van's high degree of professionalism by taking time to attend to all of Shawn's concerns and taking the time to describe how the furnishings would be protected and handled throughout the moving process. Joe was always available for our points of conversation regarding the packi
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