Our expectations were exceeded!
The delivery crew was as conscientious, polite, and professional as the loading crew. Having not used a professional moving company for over 20 years, we were curious to determine if the internet had changed the industry. Had online reviews made any changes in pricing or quality? Were the national franchises now on a level playing field with the locals? We did our characteristic due diligence in researching the options and invited estimators from our top three choices to review our goods and submit a bid. Fred, the estimator from Metropolitan Van & Storage, an Atlas affiliate, was head and shoulders above the others in professionalism, helpful suggestions about how we could save money, and advice on secure packing. Hoping that his behavior was characteristic of the rest of the company’s employees, we selected them. Our expectations were exceeded. The loading crew called in advance and arrived on time. All three joined us on a walk-through to survey the scope of their work and to prioritize the loading sequence. And all three asked pertinent questions. We quickly realized that these guys knew what they were doing and had lots of experience doing it. They worked seamlessly with each other and paused only for a brief lunch and when we insisted that they accept a bottle of water. We were astounded by their strength and stamina. Because the timing of possession of our new house depended on several factors beyond our control, our goods had to be stored for an undetermined amoun
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